FAQ

Do laminated gold pieces lose color?

D'garii Fashion's laminated gold pieces are made with high quality elements, these have 5 microns of gold and have a protective coating to ensure their durability. As is well known, it is not pure gold, so at some point it will lose its color. But with proper care (see jewelry care, in the jewelry care section) laminated gold items will last a long time with their shine and color.

How long does it take for the package to arrive?

Once I place the order, the order takes one to two days to be processed and packaged. After that time, shipments are normally made through USPS. The time it takes for the package to arrive will vary from one order to another since it will depend on the destination. (Normally it takes 3 to 7 business days within the United States and 5 to 9 business days to Puerto Rico (information can be seen in the shipping policy)

How can I see the status of my order?

Once the order is processed, the system will automatically send you a tracking number with which you can keep track of each process of your order. Make sure you enter your cell phone number or email address correctly since that will be the way your tracking number will be sent to you.

How can I contact the service provider?

On the page we have a contact section where you can contact us with any comments. It usually takes us up to 24 hours to respond to your question. We are always 24/7 at customer service, so if it is within our reach we will try to answer your concerns as soon as possible.

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